Legal & Policies

Privacy Policy

BUILT ("we," "us") operates builtperformance.co, the BUILT training experience, and BUILT Fuel. This policy describes what we collect and how we use it.

What we collect

• Account information — the athlete's name, parent/guardian name where provided, and email address, used to create and manage membership access.
• Training and fueling activity — workouts completed, sets and reps logged, personal bests, habit check-ins, checklists, and videos watched, used to power your progress tracking.
• Payment information — payments are processed by Stripe. We never see or store full card numbers; Stripe shares only your subscription status and a billing reference with us. Stripe's handling of your data is governed by its own privacy policy.

How we use it

• To deliver the program, sync your progress across devices, and manage your membership.
• To send transactional email such as sign-in links, membership confirmations, and program communications.
• We do not sell personal information, and we do not share it with third parties except the service providers required to run BUILT (hosting, email delivery, and payments).

Young athletes

BUILT is designed for youth athletes used together with a parent or guardian. Enrollment and account management are intended to be completed by a parent or guardian, who consents to the collection described here on the athlete's behalf.

Your choices

You may request a copy of your data or ask us to delete your account and its data at any time by emailing info@builtperformance.co.

Terms of Use

By creating a BUILT membership or using this site, you agree to these terms.

Membership and access

• A BUILT membership provides access to the 12-week In-Season Performance System, BUILT Fuel, and related member content for one athlete per membership.
• Access is personal and non-transferable. Please don't share sign-in links or redistribute member content.
• Subscriptions renew automatically until cancelled. You can cancel anytime from the Membership link inside the app; access continues through the end of the paid period.

Content ownership

All programming, videos, recipes, education, and branding are the property of BUILT and are provided for the personal use of active members only. Reproduction, resale, or redistribution is not permitted.

Assumption of risk

Physical training involves inherent risk. By using BUILT, the participating athlete and their parent or guardian accept the risks described in the Fitness & Nutrition Disclaimer below, and agree that participation is voluntary and undertaken at their own risk. Where a separate liability waiver has been signed, its terms also apply.

Changes

We may update the program, content, and these terms over time. Material changes will be reflected on this page.

Refund Policy

• Subscriptions can be cancelled at any time from the Membership link inside the app. Cancelling stops future billing; access continues through the end of the current paid period. Partial periods are not refunded.
• Duplicate or erroneous charges will be refunded in full — email us and we'll make it right.
• Something not working? If a technical problem is keeping your athlete from using BUILT, contact us before requesting a refund — we can almost always fix it quickly.

All refund requests: info@builtperformance.co. Refunds are returned to the original payment method via Stripe.

Fitness & Nutrition Disclaimer

The fueling guidance, recipes, grocery lists, and habit tools in BUILT Fuel are educational examples built around real food for generally healthy youth athletes. Athletes with food allergies, intolerances, medical conditions, or specialized dietary needs should follow the guidance of their healthcare provider, which always takes precedence over anything in BUILT Fuel.

BUILT Fuel intentionally does not include calorie counting, macro tracking, or body-weight tracking. If you have concerns about an athlete's eating habits, growth, or relationship with food, please speak with a physician or registered dietitian.

Fitness disclaimer

The BUILT training program involves physical exercise, which carries inherent risk of injury. Before beginning this or any training program, athletes should be cleared for activity by a physician. Always train in a safe space, use equipment as instructed, and stop immediately if you feel pain, dizziness, or unusual discomfort. BUILT provides general athletic programming and coaching education, not medical advice.